LET’S STAY SAFE DURING COVID-19

 

COVID-19 Pre-Screening Questionnaire

Please complete this mandatory pre-screening questionnaire prior to your arrival.

 

Spirits of the Red Sand is now open for our day and night experiences.

As part of the Queensland Government Roadmap to Recovery we are open under the following stages:

Stage 2 – From 1 June for up to 20 guests

Stage 3 – From 10 July for up to 100 guests

Your safety and that of our team is top of mind, and that’s why we are strictly adhering to the public health rules to maintain:

  • Social and physical distancing
  • 1.5m social distancing and the 4 square metre rule between guests when indoors
  • Hand hygiene
  • Respiratory hygiene
  • Frequent environmental cleaning and disinfection
  • If guests or staff are sick or feeling unwell please stay at home
  • Temperature checks

The following procedures apply:

  • If staff or guests are sick or feeling unwell they are to stay home
  • Hand sanitiser is freely available to staff and guests
  • 1.5m social distancing and 4 square metres distance between seated guests when inside
  • All staff and guests contact details are required and recorded
  • Seated table and bar service to minimise movement
  • No communal water bottles/stations
  • Signage clearly displayed to remind everyone of social distancing rules

Cleaning:

  • Tables and chairs are sanitised after every use
  • Frequently touched surfaces are frequently sanitised
  • Electronic payments only (Tap and Go)
  • Workplace amenities cleaned and disinfected frequently
  • Theatre chairs are placed apart to allow for social distancing

COVID Safe Industry Plans

The Queensland Government requirement for tourism experiences and food services to operate in Stage 2 and Stage 3 under the Roadmap to easing Queensland’s restrictions has now been approved by the Queensland Chief Health Officer.

This plan gives us the guidance to return to business with increased confidence and in the knowledge that we can provide a COVID-safe work environment for our staff and our guests.  You can download the COVID Safe Industry Plans for food services and tourism experiences.

A COVID Clean Practicing Business

COVID Clean has been designed to support us in our efforts to stop the spread of COVID-19 and to provide an assurance to our guests that these steps are being taken. This COVID Clean

training provides us with a plan and checklist for COVID19 Business Cleaning Policy and Procedures that we’ve completed with our team, a COVID19 Risk Register and the use of the COVID Clean logo through the Quality Tourism Assurances framework.

Please ask if you would like to see copies of these documents.

COVID Safe Checklists

The COVID Safe Checklist is a list of voluntary (for tourism experiences) and mandatory (for dining in cafés/restaurants) requirements for us to adhere to.

The COVID Safe checklist covers requirements relating to the wellbeing of workers, hygiene and cleaning, social distancing and management of deliveries, contractors and visitors, including keeping records of all who visit the premises.

These checklists are completed, signed and displayed prominently in the main theatre and at our restaurant/cafe.

COVID Mandatory & Supplementary Training for food and beverage teams

Mandatory training:  For our food and beverage in the café/restaurant, we are required to undertake mandatory training through TAFE Queensland on COVID Safe for Dining In.

Supplementary training:   For hospitality workers on being COVID safe through Typsy, an online learning management system offered by the Queensland Tourism Industry Council, which we’ve also undertaken.

ATEC (Australian Tourism Export Council) COVID Ready Program – Toolkit and sector-specific ‘how-to’ workshops which guide us through step-by-step to building an individual plan and implementation of key operating considerations.

These workshops commence on Wednesday 17 June and Thursday 18 June and we are completing two modules including Touring and transport and food and wine.

Watch this space for our final COVID plan.

How we respond to COVID-19 – For our Team

As part of our obligations under Work Health & Safety Legislation, we must take action to protect our team and others at the workplace from the risk of exposure to COVID-19 as far as is reasonably practicable.   Our team have been consulted on health and safety matters relating to risks such as COVID-19 in the workplace, including, but not limited to:

  • Addressing pre-screening, social distancing, enhanced hygiene and Workplace Health and Safety requirements (done)
  • Training our staff on infection control and hand and respiratory hygiene
  • Training our staff on new health and safety procedures specific our operation
  • Creation of Business Cleaning policies, procedures and checklists tailored to our business
  • Creation of a COVID19 Risk Register
  • COVID Safe Industry Plan to protect our staff, our guests, and our business that we are adhering to

How we are keeping our guests safe

Prior to your arrival at Spirits of the Red Sand, we will be conducting Pre-screening methods including:

  • Email to guests prior to arrival with Pre-screening policies they can expect.
  • Completion of a questionnaire (digital) before arrival
  • Use of thermal scanning apparatus (where viable) upon arrival
  • Collecting and keeping of staff and customer names and details. (In compliance with privacy policies)
  • Staff and guests asked if they are unwell to stay home and they MUST NOT attend the premises if they are experiencing ANY symptoms consistent with COVID-19.
  • Staff and guests in the ‘at-risk’ COVID-19 groups advised to stay home until otherwise advised by the Australian Government.
  • Staff in the ‘at-risk’ COVID-19 groups should have their responsibilities redeployed where it is possible to do so.
  • Booking information, ticketing, and website information should include information about pre-screening policies and procedures.

For further information, please don’t hesitate to contact us on enquiries@spiritsredsand.com

You can also keep updated on the Queensland Government site for COVID-19 here.

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